Chromebook Troubleshooting
4 years ago
Guide to fix common Chromebook problems
Force a Chromebook reboot:
If the Chromebook is running, but you can’t see anything on the screen or it is frozen/unresponsive, you can force a Chromebook reboot by pressing the Power button and Reload (circling arrow) button at the same time, then release.
Chromebook won’t turn on:
If after trying a forced reboot (see above), the Chromebook still won’t turn on, try closing the lid of the Chromebook, plug the power cord into the Chromebook and a wall outlet, wait a few seconds and then open the lid (don’t press any keys,) it should power on. If it doesn’t, close the lid and let it charge for a while and try again.
Screen is sideways or upside down:
Hold Ctrl + Shift buttons and press the Reload (circling arrow) button to rotate the screen.